Frequently Asked Questions
FAQs
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Monday–Friday | 8:30 AM – 5:30 PM
Appointments are scheduled between 8:30 AM and 4:30 PM.
Limited after-hours appointments may be available when medically necessary. -
We are in-network with many major carriers, including:
Blue Cross Blue Shield (State, Federal & Blue Choice; excluding Blue Essentials)
Aetna
Healthy Connections Medicaid
Molina Medicaid
Absolute Total Care Medicaid
Tricare (certified non-network provider)
Please contact our office to verify your specific plan.
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We offer transparent self-pay pricing and membership options.
Please visit our Membership page or contact our office for details. -
If we are not in-network:
We may offer a self-pay rate, or
We may courtesy file claims on your behalf for possible reimbursement.
We recommend confirming out-of-network benefits with your carrier.
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HSA/FSA funds may be used for qualified medical expenses under IRS guidelines.
Membership fees are typically not eligible for HSA use unless specific federal criteria are met.We recommend consulting your tax advisor. Itemized receipts are available upon request.
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Yes. We manage conditions such as high blood pressure, diabetes, cholesterol disorders, thyroid disease, and hormonal concerns using an integrative, root-cause approach.
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We do not accept walk-ins.
If you are ill, please contact our office or message your provider through Klara to determine availability. -
Yes. We care for patients beginning at birth.
We do not stock routine immunizations; these may be obtained through the local health department. -
Refills are processed during business hours.
Please allow up to 5 business days. Follow-up appointments may be required for long-term medications. -
Yes. We provide annual wellness exams, employer physicals, and sports physicals.
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We coordinate referrals and collaborate with specialists to ensure continuity of care.
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Hospital care is managed by hospital-based physicians.
We coordinate communication and resume your outpatient care after discharge. -
Yes. We perform many in-office procedures including skin biopsies, laceration repair, abscess drainage, and more. Additional fees may apply.
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We do not provide long-term chronic pain management.
We treat acute injuries and coordinate referrals to pain specialists when needed.